FAQ
Questions about KONNEKT.
The questions from this site's pages, grouped by topic. The documentation at docs.konnekt.io goes deeper.
Where files go and who can open them.
01Where are our files stored?
In SharePoint Online and OneDrive, exactly where they are today. KONNEKT keeps a temporary cache of opened files on the device and has no servers of its own that see your content.
02Which permissions does KONNEKT need?
Delegated permissions only, so KONNEKT acts as the signed-in user and sees what that user sees. An administrator grants consent once for the tenant. With Enhanced OAuth, the set shrinks to Files.ReadWrite.All, Sites.Read.All and User.Read on Microsoft Graph plus AllSites.Read on SharePoint.
03Does it work with Conditional Access and MFA?
Yes. Sign-in runs through Entra ID, so your Conditional Access policies and MFA apply. On Entra-joined devices KONNEKT signs in with the Windows account, including Windows Hello for Business.
04How does it affect our compliance paperwork?
File content never passes through glueckkanja; what does reach us is the license check and, with consent, crash reports. KONNEKT is ISO 27001 certified. How that maps onto your GDPR and DORA paperwork is for your compliance team to decide.
Rolling out and running KONNEKT.
01Can I map a SharePoint library as a network drive with a drive letter?
Yes. One managed mapping in Group Policy or Intune gives a SharePoint library its drive letter. The library also has a UNC path, and every other site the user is a member of shows up by itself.
02How do we roll it out?
Install the MSI for x64, x86 or ARM64 through Intune or your software distribution, silently and with the license key as a property. A reboot loads the driver. Policies come from Group Policy or Intune.
03Does this need new infrastructure or a vendor portal?
No. KONNEKT is a client and uses your existing Group Policy or Intune. There is no portal to run and no subscription tier to manage.
04Can people work offline?
Partly. KONNEKT is built for online work: recently used files stay in the cache for the TTL you set, files in a personal OneDrive can be marked “Offline available”, and the upload queue survives restarts.
05What about very large files?
KONNEKT is optimized for files up to 10 to 100 MB. By default, files above 512 MB open read-only and files above 1 GB don't open; both limits are policies. Shared databases, CAD and video belong elsewhere.
06What happens when Microsoft 365 changes something?
We ship the update. KONNEKT has followed SharePoint through domain renames, Multi-Geo, new throttling rules and a new OAuth platform since 2016, and the release notes show every step.
Moving from the sync app or another tool.
01How do we switch from Cloud Drive Mapper or ZeeDrive?
Recreate your drive mappings as managed mappings in Group Policy or Intune, with the same letters as before. A pilot group works with KONNEKT while everyone else keeps the old tool, and when the pilot works, you retire it group by group. The comparison page lists the four steps of the switch.
02Do we have to replace the OneDrive sync app?
No. KONNEKT runs side by side with it or stands alone. For example: the sync app on laptops for offline work, KONNEKT on session hosts and for anything that needs drive letters.
03How disruptive is the migration for our users?
Little. Managed mappings give people the drive letters they use today, so they keep working in Explorer with the paths they know. Start with a pilot group and retire the old tool group by group.
04Do we have to switch everything at once?
No. KONNEKT can run alongside your existing tool during the transition. Start with a pilot group, check that everything works, then move on group by group.
Prices and the trial.
01What does it cost?
One price per user and year, with every feature, every update and support included. The pricing page lists the packages and calculates every size in between.
02Can we try KONNEKT before we buy?
Yes. Install KONNEKT without a license key and it runs as a 14-day evaluation on your own tenant with every feature. Start here.
03What if we grow during the year?
Add users at your package's per-user rate. The packages are priced so that the next package never costs more than staying in the one below; talk to sales when you approach the next size.
04Do terminal server users need anything extra?
No. A session on a Citrix, RDS or AVD host counts like any other device of the user.
05Is there a monthly plan?
No, KONNEKT is billed per year. That keeps the price per user low and the paperwork short.